Borjeet Help Center — Find answers to all your questions, right here

From opening your account to payments, bonuses, and game rules — Borjeet is with you every step of the way.

📂 Help Categories

Choose the category that best fits your needs.

Account Registration
Guides for creating a new account, verifying your identity, and updating your profile.
Deposits & Withdrawals
A complete guide to depositing and withdrawing via bKash, Nagad, Rocket, and bank transfer.
Bonuses & Promotions
How to claim welcome bonuses, free bets, cashback, and other offers.
Game Guide
Understand the rules of Sports Betting, Live Casino, and slots games — simply explained.
Security & Privacy
Tips on changing your password, setting up two-factor authentication, and keeping your account secure.
Mobile App
Everything you need to know about downloading, installing, and using the Android and iOS app.
VIP & Loyalty
Learn about VIP tiers, the points system, and exclusive member benefits.
Responsible Gaming
Information on self-exclusion, budget limits, and support resources.
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🚀 Steps to Get Started

New to Borjeet? Just follow a few simple steps to get going.

1
Create a Free Account
Go to the Borjeet registration page and enter your name, mobile number, and a strong password. Your account will be ready in just 2 minutes.
2
Verify Your Identity (KYC)
Upload a photo of your national ID or passport for verification. The process is usually completed within 10–30 minutes.
3
Make Your First Deposit
Deposit a minimum of ৳200 via bKash, Nagad, or Rocket. Get a 100% bonus on your first deposit.
4
Choose Your Game or Bet
Sports Betting, Live Casino, slots — pick what you enjoy and dive in.
5
Withdraw Your Winnings
Submit a withdrawal request anytime. Your funds will be sent to your mobile banking account within 5 minutes.
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📖 Detailed Help Guide

Our live chat support is available 24/7, every day of the week. The Borjeet support team is ready to help you fully in Bengali.

Account Help

Opening an account at Borjeet is completely free and takes just a few minutes. Make sure to provide accurate information during registration, as identity verification is required at the time of withdrawal. If you forget your password, click "Forgot Password" and an OTP will be sent to your mobile number. Enabling two-factor authentication (2FA) on your account is strongly recommended.

Only one Borjeet account can be registered per mobile number. Creating multiple accounts violates our terms and may result in suspension. To update your profile details, go to the Settings menu.

Payments & Transactions

Borjeet currently supports deposits and withdrawals via bKash, Nagad, Rocket, DBBL Mobile Banking, and direct bank transfer. The minimum deposit is ৳200, and the maximum limit depends on your account tier.

Withdrawals are typically processed within 3 to 5 minutes, though transfers outside banking hours may take a little longer. If funds haven't arrived within 24 hours, contact our support team with your transaction reference number.

How to Use Bonuses

Borjeet bonuses are not credited as cash — they must be used by meeting specific wagering requirements. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you'll need to place ৳10,000 in bets before withdrawing. Each promotion has its own terms, so be sure to read the details on the offer page.

About Sports Betting

Borjeet offers betting on all major sports worldwide, including cricket, football, kabaddi, tennis, and badminton. Place your bets before a match kicks off or enjoy the thrill of in-play betting as the action unfolds live. Odds are dynamic and updated in real time.

You can add up to 20 selections to your bet slip to build an accumulator bet. The more matches you add, the higher the potential payout — but the greater the risk. Use Borjeet's cashout feature to take a partial profit before the matches are over.

Quick Help Links

Support Hours

Live Chat 24/7
Email Support 24/7
Phone Support 8 AM — 12 AM

support@borjeet.app

Helpful Tips

  • Use a strong password.
  • Always keep 2FA enabled.
  • Only use payment accounts registered in your own name.
  • Read the bonus terms carefully.
  • Do not click on suspicious links.
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🛠️ Common Issues & Solutions

Common issues Borjeet users face — and simple fixes for each.

Forgot Password
Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.
Deposit Not Received
Contact us via live chat or email with your transaction number and screenshot. Most issues are resolved within 15 minutes.
App Won't Open
Restart your phone, then uninstall and reinstall the app. Download the latest version from the app page.
Account Suspended
Contact the support team. Accounts are usually suspended due to incomplete KYC or a terms violation.
Bonus Not Received
Claiming a bonus often requires a promo code or a specific payment method. Re-read the offer's terms or reach out to support for help.
Game Won't Load
Check your internet connection. Clear your browser cache or try a different browser. If the issue persists, contact support.

❓ Help Center — FAQ

Answers to the most frequently asked questions, all in one place.

Borjeet's live chat support typically responds within 2 minutes. Email queries are answered within 6 hours. For urgent matters, live chat is always the fastest option.

The minimum deposit at Borjeet is ৳200. However, to qualify for the first deposit bonus, depositing ৳500 or more is recommended. Limits may vary slightly depending on your chosen payment method.

Yes. Borjeet uses SSL-256 encryption. Your personal information is never shared with any third party. For more details, please see our Privacy Policy Read.

Withdrawal limits at Borjeet depend on your account verification level and VIP tier. Standard accounts can withdraw up to ৳50,000 per day, while VIP members enjoy higher limits.
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📞 Contact Us

Whatever the issue, the Borjeet support team is always ready to help.

Live Chat
The fastest way to reach us. Average response time is 2 minutes. Active 24/7.
Start Chat
Email Support
For detailed issues, reach out by email. You'll receive a reply within 6 hours.
support@borjeet.app
View FAQ
Answers to common questions are available on our FAQ page. We recommend checking there before reaching out to support.
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